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Frequently Asked Questions

Things we get asked? FAQ's

Your service charge starts from point of pick up.

Roll with Lena is available to everyone in the community needing assistance to get from A to B, and everything in between.

Yes! Roll with Lena will greet you at your front door and make sure you return home safe and sound.

Absolutely! Families can book on behalf of their loved ones.

Preferably a minimum of 48hrs ahead.

NO! We are a private and personalised transportation service, tailored to everyone's individual needs.

Yes! If you know you have regular weekly, fortnightly, or monthly appointments you can book in advance.

Yes! I can legally transport 6 passengers. Occupancy needs to be noted at time of booking.

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Still not sure? We'd love to hear from you